Peer Reviewed Journal via three different mandatory reviewing processes, since 2006, and, from September 2020, a fourth mandatory peer-editing has been added.
Quality is a dignity to a country and also masterpiece and
bedrock for the development of a country. To recover
economical prosperity immediately right from the II world war,
Japan founded Demin Quality Award to encourage the
improvement of quality and promote the whole scale of
competence core for enterprises in 1951. All the products
produced by Japan are entirely favoured by the customers
around the world during the period of 1975. The Japanese made
automobiles, electronics and appliances are inexpensive and
competitive enough to sluggish the economy growth of USA.
To counter the serious threats and regain the advantage of the
market, the United States finally founded Malcolm Baldrige
National Quality Award, MBNQA to provide a series of
standards for excellence performance in 1987. European
Excellence Award was set up by the European Foundation for
Quality Management, EFQM for advancing the superiority of
tech development in 1991.
Among the developing countries, there is no exception can be
made for the emerging countries, especially in area of Aisa.
Taiwan is the first country in Asia to establish Taiwan National
Quality Award, TNQA in 1990 to represent the great honour of
quality, also the first national quality award in this area. As the
candidate with the great potential to be developed country in
this region, not only Taiwan is struggling to advance its
technology, but also promote the quality issues by quality
related policies of government. Therefore, this paper is to
examine the process of involvement in the promotion to Taiwan
National Quality Award for three different enterprises, the
1assessment of various dimension in company through spot visit
by judges of TNQA, and the analysis of interview record from
the superior executives for the further research and introductive
contribution of this award. Conclusively, this paper is trying to
draw the overview of how to improve the excellence of quality
in the practice of business operation and provide the suggestions
and contributions to the policies of TNQA.
